Ryan came to our home, very carefully replaced our windshild, and didn't mind us watching this interesting procedure. He was glad to explain what he was doing and to answer our questions. We now feel our windshield is better… More than "new from the factory!" They were more reasonable than the company to which our insurance company had referred us and scheduled in a more timely manner. Sir Auto Glass will certainly be our "go-to" place if we ever have the need.
Excellent service at an affordable price. Called and left a message and I received a phone call a few hours later. Worked out the details with the tech doing the work. They showed up at the house on time and got the job done as advertised.… More Windshield has been in for a few weeks several car washes and a couple rains now and there are no leaks, it looks great and the daylight sensor for the headlights works fine. Next time I need any glass work done I'm calling Kevin and the team again!
I had the front windshield replaced on my old Saab 9-5. The work was done perfectly and satisfactorily from beginning to end! The customer service team and the technician were professional, efficient, and friendly. I would recommend… More SIR Auto Glass to my family and friends.
I just got my window replaced with these guys, and Blake was so fast and efficient and cleaned up my driveway and the inside of my car so well afterward. And put up with me watching him out of curiosity Haha! Thank you all can't… More recommend you guys enough. Price was the best I found anywhere near by too!
Everyone I spoke to from Sir Glass was great. They helped deal with insurance when I needed my RAV4 windshield replaced, the scheduling was easy (they come to you), and it only took about a hour. Shout out to Chase who did the replacement!… More He was quick, friendly, and did good work.
Service tech met me at work to replace my windshield before the storm blew in. The tech worked around my schedule and the weather to get it done. Could ask for better service, Great quality and quick to respond to my needs. I will… More send anyone I know in need of window repair or replacement to Sir Auto Glass and Calibration!
Mike is absolutely a rare commodity now days when it comes to customer service and responsiveness. I was needing my windshield replaced on my F350. Called him, have him my insurance info and set an appointment for 2 days later. There… More was a an issue with my insurance transfer to this veh. He called my agent to resolve the issue. He called me back same day and told me we'd have to wait while the ins corporate level for their stuff together. Maybe 7 to 10 days. I thought he'd forget to get back with me but he did not. He kept checking with my agent and called me back promptly. Two days later I had my windshield in. The install guy was great too! 45 minutes and done. You are luck to have an employee like Mike. I wish there were more like him!!!!
Everyone was so kind and helpful. They were quick to respond and get my window fixed and it was way cheaper then even my insurance rates! There was a minor issue I was having with the replacement and they got back to me immediately… More and took care of everything no questions asked and generously fast. I felt surrounded by sincere and good people working with them and would 100% refer them to anyone.
The only one in town who does calibration and had next day Ford F-150 Lariat windshield! So easy to use progressive also. Showed up prepared and didn’t cancel due to lack of supplies like Safelite keeps doing. Quick and amazing! Highly… More recommend!!
I was so stressed out over getting my windshield replaced until I called Sir Auto Glass. They had me squared away in under 20 minutes! Omar came out first thing this morning and replaced my last windshield. He was so nice and so respectful… More as was the gentleman I spoke to on the phone. He made sure I understood aftercare and my windshield was better than new! HIGHLY recommend these guys and I will definitely be referring everyone I know to them for their services.
The best experience. I have been trying for over a year contacting other windshield repair companies. Where I get my car serviced recommended these guys, and within minutes I had an appointment scheduled. Everyone I spoke to there… More was very kind, and knowledgeable. Would highly recommend them to anyone! (Used the office out of Oregon City)
They were great! Offer lifetime warranty. Very quick and met me at my job and replaced the windshield on my truck. Didn’t take them long and they were very helpful and professional. Answered all the questions I had. Highly recommended… More
Sir Auto Glass came out to my house within 24 hours and replaced the right front passenger window with no issues. There was also damage to the liftgate glass, and the technician was appropriately cautious about replacing it because… More there were some bending to the frame. All and all, I was very satisfied with the service, except for the fact that I had to front the money to replace the window glass and wait for reimbursement from my insurance company, Progressive. Sir Auto Glass would not bill them directly for the work, and I had to spend more time dealing with getting reimbursement than I did having to get the glass replaced. Sir Auto Glass was not clear that they would not bill Progressive directly, and I had to learn about that after it was too late to use another glass company.
Before the technician left, after replacing the windshield, he warned us that the bottom right corner may not set correctly and may need to be fixed. The next day it was obvious there was air coming through the bottom right corner… More so we called the warranty dept and scheduled a repair. We kept our work truck off the road for an entire day, when we really could have used it, so that the repair could be completed. No one ever showed up. The truck is behind a locked gate so it's not possible that they inspected it without us being aware. I called the warranty dept back and they said the technician's notes stated he inspected the truck and deemed that the whole windshield needed to be replaced again. Since he obviously didn't inspect the vehicle, I don't understand why that decision wasn't made before we had to wait a total of 3 weeks for the repair to be made. The reason this is 3 stars instead of 1 is because everyone I spoke with was very nice and helpful, the price was reasonable and the timeline for the original replacement was very quick. I greatly appreciate that they are able to calibrate the windshield without us having to take it into the shop. I hope that this was a unique situation and not an accurate representation of their technicians.
I needed the windshield replaced and a couple windows in the doors of my cargo van re-glued. Glass is fine, just re-glue. They gave me a quote of $360, for the new windshield, seal, & installation, and would quote the re-glue… More on site. The technician who came out had no knowledge of the re-glue part of job, and told me to call they office. They told me it will be $250. Per panel! $500! I was pissed, but I wanted the job done. He was feeling generous, so he’d only charge me $250. 15 minutes later both door windows were re-glued and the technicians were on their way. $250 for 15 minutes of work. I hope they pay their technicians well, but I will never use this company again. The dude that I talked to on the phone probably didn’t sleep well that night, and wondered why.
Communicative over the phone and really helpful with Ins billing. Technicians that came out installed windshield and when we asked if they noticed anything weird, they said no. (Context windshield was leaking). When we went to inspect… More the work there was a huge hole where you could see into the vehicle on one side coupled with the outer plastic pushed underneath a side panel that was now disconnect from the vehicle. I mean technically it isn't their job to work on the side panels but they could have mentioned installing a new windshield made it worse or whatever happened.